No, in principle you do not need an account to place an order. However, it is always easy to create an account. This way you can always check your order.
You can place an order via our website: https://le-olive.com
The best way to find the right size is to check out our size charts. You can find these under our product pictures.
Oops, the email probably ended up in your spam/junk mail. If not, you can always send us an e-mail at firstname.lastname@example.org.
You can change your address by sending an e-mail to email@example.com. Our customer service team will adjust this for you. Please note that our Customer Care team can only change this if your order is not yet on its way.
Al comprar artículos en Le Olive, se aplica la garantía legal. La garantía legal significa que el artículo debe cumplir con lo que usted, como cliente, puede esperar razonablemente. Legalmente, no hay un plazo específico asociado a esta garantía porque lo que los clientes pueden esperar varía según el artículo.
Debido a que nos enorgullecemos de nuestros productos y confiamos en su calidad, nuestro plazo de garantía es de 6 meses.
We will send you a newsletter on a regular base, to keep you informed, or you contact our Customer Care team. They will inform you about the possible delivery date.
No. Unfortunately, it is not possible to reserve items.
You can, but only within 2 hours after you've placed your order.
Sometimes it can unfortunately happen that you have received a wrong size or colour. What can you do:
- Return the item free of charge. Contact our Customer Care team at: firstname.lastname@example.org. They will send you are turn label. You can then contact the carrier (FedEx) to schedule an appointment for them to pick up your package. We will also send you the correct item when we have received your return.