Delivery & Returns

At Le Olive, we ship worldwide with FedEx International Priority to ensure that your order arrives quickly and safely at your desired destination.

Personalized orders are delivered within 2 working days, while non-personalized orders placed before 3:00 PM are shipped the same day.

Additionally, we offer free shipping on all orders over €100.

Please note that local duties and border taxes are the customer's responsibility.

Below is an overview of the shipping costs:

• Netherlands - €5.95
• Belgium, France, Germany, United Kingdom, Austria, Denmark, Monaco - €6.95
• Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden - €8.95
• Switzerland - €9.95
• United States, Canada - €14.95
• Rest of the world - €19.95

With our clear rates and reliable shipping service, we strive to make your shopping experience at Le Olive as smooth as possible. If you have any questions about our shipping options, please do not hesitate to contact us at info@le-olive.com. We are happy to assist you!

If a product does not meet your expectations or the size is not correct, you have the right to exchange or return the item within 30 days of delivery.

Please note: Sale items can only be exchanged for a different size of the same item. Personalized items and gift packaging cannot be returned.

All returns must meet the following specifications:

1. The product is complete, unused, unworn, and unwashed.
2. The original tags and labels are still attached to the product.
3. The product must be returned in the original packaging.

Return shipping costs are the responsibility of the customer. Please note: Le Olive is not liable for packages sent without track & trace.

To submit a return request, follow these steps:

Log in to your account:

1. Enter your email address in the designated field and click Continue.
2. Open the email sent to your personal email address from our webshop and copy the six-digit verification code included in the email.
3. Go back to our online store and enter the six-digit verification code.
4. Click on the order for which you want to submit a return request.
5. If your order contains more than one item, select the items you wish to return.
6. Choose a reason for the return and add a note for the store.
7. Click 'Submit Return Request'.

If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return label. After the product is received, you will receive a refund.